Arrange your move with us today.

If you're already an Energy Online customer, then keeping your energy supply connected with Energy Online while moving house is quick and easy. Just provide the below move details and we'll handle the rest for you.

Get started

20% prompt payment discount. No contract. Award-winning service.

*Applies to electricity and natural gas only.

Arrange your connection in under 5 minutes.

We love helping customers with their moving arrangements. We may contact you using the details you have entered to see how we can help you with your sign up if you don't complete the sign-up process.

Your details

Please provide us with your Energy Online 6 digit customer number. It can be found in the top right hand corner of your Energy Online Bill.

Property details

Please confirm the address of the property you are moving out of.

What date are you moving out of your current property?

In order to know when to stop charging you at your old property we need a final meter read. How would you like to make your final meter read?

Final Meter Reading Fees

Electricity Gas Electricity & Gas
$19.55 $19.55 $19.55

All prices include GST.

Please confirm the address of the property you are moving into.

What date are you moving in to your new property?

Is this your primary address?
What energy services do you require?
How many people live in your household?
How do you heat your water?
Is there anything that could prevent a meter reader accessing your meter, such as any dogs on the property?

Meter Reader Access

Please advise us of anything that could prevent access to your electricity or gas meter by a meter reader.

To ensure the ongoing safety of our meter readers, please also ensure that you notify us of any hazards or dogs on your property.

Is anyone at this property reliant on mains electricity for critical medical support?
Does disconnection of electricity present a clear threat to the health or wellbeing of anyone at this property for reasons of age, health or disability?

Terms and conditions

By submitting this application, I have read and acknowledged Energy Online's standard Terms and Conditions of energy supply and Energy Online’s LPG Terms and Conditions (if applicable). I acknowledge that the bill credits (if applicable) are not transferable, refundable nor redeemable for cash.

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