Or your first week is on us (up to $50^)
^Including GST. Terms and Conditions apply
Move with us
*20% Prompt Payment Discount applies when your bill is paid on time and in full and applies to electricity and natural gas only.
We love helping customers with their moving arrangements. We may contact you using the details you have entered to see how we can help you with your sign up if you don't complete the sign-up process.
Please provide us with your Energy Online customer number. It can be found in the top right hand corner of your Energy Online Bill.
Please confirm the address of the property you are moving out of.
What date are you moving out of your current property?
All prices include GST.
Please confirm the address of the property you are moving into.
What date are you moving in to your new property?
First thing, you don’t have to pay for a year’s bottle rental all in one go, you just pay a small $10 a month. Plus it’s $99 a bottle nationwide, no matter where you live, and you’ll get $50 off your first order.
Please advise us of anything that could prevent access to your electricity or gas meter by a meter reader.
To ensure the ongoing safety of our meter readers, please also ensure that you notify us of any hazards or dogs on your property.
Please tell us if someone at this property depends on mains electricity for critical electrical medical support, such that loss of electricity may result in loss of life or serious harm.
Please note that we will require a completed ‘Notice of Potential Medically Dependent Consumer status’ form to have it noted on your account.
Please tell us if the disconnection of main electricity presents a clear risk to your (or that of someone in your household) health or wellbeing for the reasons of age, health, disability or severe financial insecurity.
Please note if there are currently no 45kg gas bottles connected at your service address, a gas fitter will be required to attend the site to connect bottles after your bottle delivery has taken place. If you currently have empty bottles connected, Energy Online will deliver and connect your replacement bottles however these will be left turned off. For your safety, please ensure all appliances which use gas are turned off prior to turning your new bottles on.
We are unable to accept any gas bottle orders at this stage but you can still sign up now. Once your bottled gas is all hooked up by your gas fitter and ready to go, you can order through our handy app. It’s only two taps and your bottles will be on their way.
Please describe the Supplier sticker on the gas bottle.
This includes locked gates that need a key or security code and dogs—even if they are tied up.
By submitting this application, I have read and acknowledged Energy Online's standard Terms and Conditions of energy supply and Energy Online’s LPG Terms and Conditions (if applicable). I acknowledge that the bill credits (if applicable) are not transferable, refundable nor redeemable for cash. View our current pricing.